Here are the answers to some of our most frequently asked questions...
What will the hotels be like?
We stay in handpicked, three- five star hotels. These are hotels we use often and recommend. Rooms are typically double occupancy. All hotel rooms have private bathroom with toilet and shower; most come equipped with a hair dyer.
What if I come alone?
Most of the folks who travel with us come with friends or family members. If you are traveling solo, we can suggest a match with another solo traveler. We will never charge you a single supplement unless you request a private room.
When should I book my flight if I only purchase the land package?
Check with us 120 days prior to departure to see if your particular trip is still on the schedule. If you’re using frequent flyer miles, the sooner you get your tickets, the better your chances of obtaining a seat. If your trip happens to be cancelled because of lack of participants, political unrest or disaster, your miles can be re-banked any time before the scheduled departure date.
What if I need to cancel?
Our policy regarding cancellations is outlined in our contract.
What if I arrive a day early or want to extend my stay?
We will assist you in making arrangements for accommodations before and after the trip. For travelers taking advantage of the land plus air package, note that the airlines charge an additional $100-$150 per person for extended return dates depending on the season of travel. If you book airfare on your own, there is no extra fee, as you can pick your own travel dates.
What is the food like?
We eat local foods, which can be simple sandwiches on crispy bread to gourmet meals; it all depends on your budget. Since we’re outdoors a lot during the day, we take advantage of open markets with fruit stands, fresh pastry and yummy sandwiches. In the evening we leisurely end the day with a meal typical of the area where we’re staying.
All breakfasts are included with the room. They can be taken in your room (just turn in your beverage choice on the breakfast card the night before) or eat in the dining area with your traveling companions or strike up a conversation with one of the locals. Buffet breakfast is served in most of the hotels we visit. We need to define “breakfast buffet” since it’s quite different from here in the US. You will be offered a selection of fresh fruit, juice, pastries, yogurt, crispy fresh bread, butter, jam, cheese, sometimes meat slices and of course delicious coffee, tea or hot chocolate. Sometimes cereal is an option too. This is all self-serve, so you may want to go back for seconds. Don’t skip breakfast; it is a sensation your taste buds won’t want to miss.
Who do I need to tip?
Maids: a few coins at the end of your stay
Waiter: a few extra coins up to 10% if the service was good.
Bus driver/baggage handler: 1 euro per piece of luggage
Hairdresser if you get a makeover during your vacation abroad: 10%
Miscellaneous expenses:
Here's an idea of what some common miscellaneous costs look like:
10 subway tickets: 15 euros
One buttery croissant: 1.5 euro
Museum entry fees from 20-35 euros
Pizza: 12-15 euros
Sandwich: 7-8 euros
Bottle water from the grocery store: .50-90 cents a bottle, from the vending machines: 2-5 euros
A four course meal at “A La Biche Au Bois” in Paris: 45+ euros, and worth every cent.
Some restrooms will require you to pay…plan to have 1 euro coin ready.
Should I take cash or use credit cards:
We recommend having some local currency in hand to cover taxi fare upon arrival when you fly on your own, plus other miscellaneous expenses for when credit card are not accepted, such as sandwiches at the open air market. For all other expenses, credit cards will work. Most European countries prefer Visa and Mastercard, very few take Amex.
How much am I expected to pay out of pocket?
Lunches, some dinners, souvenirs, ice cream :)
Do you recommend I buy travel insurance? Where should I buy it?
Yes, travel insurance is recommended and can cover medical expenses, emergency return home, and even cancellation at the last minute with a doctor’s order. Various online companies offer travel insurance.
What size group do you take?
Typically around 20. Some groups are smaller (15) , a few larger (24).
How should I pack for the trip?
Lighter than you think. There is no need for a different outfit for everyday. Keep it simple, mix and match. Try to fit what you need in a carry-on size suitcase, as most airlines are now charging luggage fees. (All European airlines charge for checked bags).
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